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On asking for help - Article Image

On asking for help


Wednesday, June 14, 2017

Sometimes we can do something to help, sometimes we can point you in the right direction of someone who can help, or we can suggest a solution so you can solve the problem yourself. You won’t know if you don’t ask.

We want to help. Remember we’re professional negotiators – solving problems is what we do. And at the end of the day, we’re also just humans helping humans.

Sometimes problems seem insurmountable. One candidate we worked with many years ago was relocating from Canberra to take a role we’d found for her in Tasmania. Although we tried to negotiate relocation costs, the employer chose not to come to the party and our excellent candidate was left wondering how she’d get herself and her belongings to Tasmania, find a place to stay and start work on time. We were able to pay for the candidate’s accommodation in a hotel for two weeks so that she could find somewhere to live. This small act allowed her to find a great place to live, and settle into a great job.

Another of our candidates found that when she resigned, her old employer reacted badly. They desperately wanted her to stay and suggested that she couldn’t take a role with her new employer because it would breach her contract. They called a meeting and seemed prepared to take her to court. We hired an employment consultant to attend the meeting with her. The employer was out of line and they didn’t expect an external expert to be the employee’s support person at the meeting. The candidate left the meeting relieved that her old employer had no right to stop her taking her new job.

These are highly unusual scenarios, but if we can help in anyway, you only need ask.